Digital Transformation Specialist

Location & Duration

Kingston, Jamaica

Start Date:

August 2026

Placement Length: 6 months

Language Requirements:
English Level 4-Advanced

Eligibility:
Open to Canadian Citizens and Permanent Residents of Canada only

Support our partner, PSOJ, in developing a digital maturity pathway for SMEs, boosting efficiency, streamlining processes through automation, and introducing innovative, cost‑effective digital tools that drive impact. The pathway includes an automation pilot aimed at accelerating business growth and enhancing productivity.

• Create the SME Digital Maturity Framework and Assessment Tool
• Develop the SME Automation and Digital Tools Toolkit
• Implement the Digital Adoption Pathway and Pilot Programme with selected organizations, guiding the Executive Director through the pathway, evaluating readiness, and measuring productivity improvements and process automation. Key indicators: percentage of SMEs completing the digital readiness assessment, percentage reduction in manual processes, percentage increase in online sales or customer engagement.

• Bachelor's degree in organizational management, business administration, business process automation, or a related discipline.

• Demonstrated commitment to and understanding of youth development
• Detail-oriented with proven problem‑solving abilities and capacity for independent judgment
• Excellent written and verbal communication skills with strong interpersonal skills
• Extensive experience in strategic planning, organizational and operational plans and policies, and business planning and management
• Experience conducting training sessions
• Strong team collaboration skills, high initiative, self‑motivation