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Job Description & How to Apply Below
As a Product Manager at Aviva, you will drive innovation across self-service and claims experiences. This role emphasizes hands-on building, rapid prototyping, and leveraging AI to streamline product delivery. You will be instrumental in shaping an engaging digital landscape that increases retention and boosts customer satisfaction.
Key Responsibilities:
• Create prototypes and A/B tests using AI tools
• Analyze customer interactions to optimize user journeys
• Launch improvements across digital self-service platforms
• Collaborate with engineering and design for impactful changes
• Simplify processes to enhance efficiency
Requirements:
• Proven product management or feature shipping experience
• Strong familiarity with AI tools and methodologies
• Solid understanding of digital engagement metrics
• Ability to manage ambiguity and deliver results
• Experience with customer-facing digital products
Lead transformative digital initiatives at Aviva, enhancing how customers engage with our services online.
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