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IT Support IT Specialist IT Business Analyst

Capital Markets Incident & Problem Lead

Job in Markham, Ontario, I3P, Canada
Listing for: Insight Global
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
    IT Support, IT Specialist, IT Business Analyst
Job Description & How to Apply Below
A leading IT consulting firm is seeking an Incident & Problem Analyst to manage incidents and problems within IT services, especially in Capital Markets. The role involves applying ITIL best practices to ensure stability and organizational resiliency. Candidates should have a degree in a relevant field, 2–4 years of experience in incident/problem management, and strong communication skills. ITIL certification is a must.

This position also requires expertise with Service Now and data analytics tools.
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