Program Manager

Job Description:

Program Manager Jonas ClubTHE COMPANYJonas Club Software is a leading provider of integrated club management and payments solutions, supporting over 2,300 clubs globally. As part of the Constellation Software group, we operate with a long-term focus on growth, operational excellence, and delivering high-impact solutions to our customers.

Compensation & Role Details:

Expected Salary Range:
The expected base salary range for this role is between $75,000 - $90,000 CAD depending on experience and qualifications

Role Type:
New RoleAI Disclosure: AI may be used during the hiring process.

About the Role We’re looking for a Program Manager who thrives in fast-moving environments and knows how to drive execution across complex, cross-functional initiatives.

This role is all about making progress happen — taking ownership of key initiatives, aligning teams, removing blockers, and ensuring work gets delivered and adopted.

You’ll operate at the center of Product, Engineering, Operations, Finance, and Support — helping turn priorities into real outcomes.

Why This Role is a Strong Opportunity Own and drive high-impact, business-critical initiatives

Work across multiple teams and influence outcomes without direct authority

High visibility with leadership and cross-functional stakeholders

Be part of a team focused on execution and continuous improvement

What You’ll Be Responsible For1) Driving Execution Own delivery of key initiatives from planning through launch

Build timelines, identify dependencies, and keep work moving

Ensure work delivers against clear business outcomes2) Unblocking and Problem Solving Identify risks, gaps, and bottlenecks early

Proactively remove blockers across teams

Step in where things are unclear, stuck, or off-track3) Cross-Functional Coordination Align Product, Engineering, Operations, Finance, and Support teams

Keep stakeholders informed and accountable to commitments

Help drive decisions when priorities or trade-offs are unclear4) Improving How We Work Identify opportunities to improve processes and reduce friction

Help standardize workflows and increase consistency across teams

Support better rollout and adoption of new initiatives

What Success Looks Like (First 6–12 Months)
Deliver multiple complex initiatives successfully and on time Reduce delays, handoff issues, and cross-team friction

Improve consistency and predictability of delivery

Become a trusted “go-to” person for getting things done

Help teams move faster with fewer escalations and issues

Who You Are2–5 years experience in program management, operations, consulting, or SaaS environments

Proven ability to drive execution across multiple teams

Comfortable working in ambiguity and taking ownership of outcomes

Strong problem-solving skills with a bias toward action

Able to influence and align stakeholders without direct authority

Highly organized with strong communication skills

Nice to Have (but not required)
Experience in payments, fintech, payment processors

Understanding of payment processing, gateways and integrations

Experience working on technical or system-driven initiatives

Exposure to SaaS, platforms, or integrations

Experience improving operational processes or delivery models

Why Join UsWork on high-impact initiatives that directly affect customers and revenue

Be part of a growing, execution-focused organization

Join a stable company with long-term vision and strong leadership

Competitive compensation, benefits, and flexible hybrid work Business Unit:

Jonas Club Scheduled Weekly

Hours:

37.5

Number of Openings Available:1

Worker Type:

Regular More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.
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