Dynamics 365 Project Manager

Lead exciting CRM initiatives in Markham as a Project Manager specializing in Dynamics 365. Collaborate with clients to drive successful implementations and transformative projects in the public sector.

This full-time on-site role requires a Project Manager with over 8 years of experience in enterprise software delivery. You will engage with cross-functional teams and manage complex technology projects while ensuring smooth deployment and user adoption. Your expertise in Dynamics 365 Customer Engagement will be key in navigating client-facing engagements and driving project success.

Key Responsibilities:

• Oversee end-to-end Dynamics 365 CRM implementations

• Manage project scope, budget, schedule, and resources

• Facilitate workshops and governance meetings

• Coordinate teams including Business Analysts and Developers

• Support business transformation for customer services

Requirements:

• 8+ years of project management experience

• Expertise in Dynamics 365 CRM/Customer Engagement

• Strong stakeholder management and facilitation skills

• Experience with Microsoft Power Platform

• Familiar with Agile, Hybrid, and Waterfall methodologies

Utilize your project management and CRM expertise to lead impactful initiatives in Markham's public sector.
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