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Job Description & How to Apply Below
Launch your career in IT as a Technical Support Associate I at Pagero in Madrid. Provide tailored support to customers, troubleshoot software issues, and ensure smooth operation through your technical insights.
In this exciting role, you’ll be integral in facilitating customer use of Pagero’s cloud solutions. The position demands a proactive attitude toward problem-solving and a keen understanding of technology. Your ability to assist customers and address queries will greatly impact their experience with our services.
Key Responsibilities:
• Assist customers with software-related questions
• Troubleshoot and resolve invoice-related concerns
• Guide customers in navigating Pagero’s platform
• Work collaboratively on various support cases
• Maintain a high level of service quality
Requirements:
• Upper secondary education; IT or technology background preferred
• Passion for technology and problem resolution
• Fluency in both English and Spanish
• Willingness to work occasional shifts
• Experience in technical support is an asset
Bring your tech-savvy nature to support Pagero’s mission of customer satisfaction in Madrid.
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Position Requirements
10+ Years
work experience
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