Manager, Wireless New Technology & Performance

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world‑class fibre optic and 5G wireless network to enable innovative broadband services for better everyday rural living, for today and future generations.

The Manager, Fixed Wireless New Technology & Performance leads the team responsible for optimizing network performance and driving the safe, effective introduction of new technology across Xplore's Fixed Wireless network. This leader owns RF and cluster‑level optimization, spectral efficiency, feature and software release readiness, and performance analytics — ensuring new capabilities are validated and proven before they are handed to the Dev Ops team for automated deployment.

This role works in close partnership with the Manager, Fixed Wireless Dev Ops: the New Technology & Performance team defines what should change and validates whether it worked, while the Dev Ops team owns how configuration changes are automated, deployed, and executed in the field. This leader reports to the Senior Manager, Fixed Wireless Performance & Dev Ops, and plays a critical role in ensuring the network evolves rapidly while continuously improving coverage, capacity, and customer experience.

• Building trusted relationships across all value streams.
• Delivering business outcomes through influence, not just authority.

• Challenging the status quo and leading modernization across people, process, and technology.
• Championing simplification, standardization, and operational excellence.

• Balancing immediate operational needs with long‑term capability building.
• Ensuring execution today while building the foundation for tomorrow.

• Connecting engineering and operational initiatives to measurable customer and business outcomes.
• Ensuring every initiative has clear success metrics and operational impact.

• Understanding end‑to‑end customer journeys and service experiences.
• Ensuring decisions reflect customer impact, service quality, and operational reliability.

• Championing automation and data‑driven tooling to accelerate performance analysis and technology validation, in partnership with the Dev Ops team who own deployment automation.

• Owning accountability for performance and technology‑introduction outcomes within their domain; partnering with Dev Ops and NOC on 24×7 execution and incident response.

• Lead the introduction of new Fixed Wireless features and technologies (RRUs, BBUs, antennas, backhaul platforms), ensuring seamless integration and performance readiness.
• Define acceptance criteria, test plans, and validation methodology for new technology prior to broad deployment.
• Partner with engineering and vendors to evaluate new capabilities and assess network impact before handoff to Dev Ops for automated rollout.
• Own software release governance from a performance perspective: planning, pre‑release validation, and post‑release performance assurance for RAN, backhaul, and supporting platforms.
• Oversee cluster‑level optimization, including RF planning, feature enablement, and continuous improvement of coverage, capacity, and user experience.
• Maximize spectral efficiency and Quality of Install (QOI)/Opportunity to Install outcomes through advanced tuning, interference mitigation, and spectral reuse strategies.
• Improve delivered bit/Hz performance while maintaining product SLAs and network capacity.
• Oversee backhaul feature optimization and spectrum performance management for licensed and unlicensed links.
• Define and maintain Golden Configuration standards for all Fixed Wireless elements, in collaboration with engineering and Dev Ops.
• Lead configuration auditing from a performance‑compliance standpoint: identifying drift against Golden Configuration and directing corrective optimization — with Dev Ops owning…