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Director, Governance & Control

Job in Markham, Ontario, I3P, Canada
Listing for: Manulife
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    Cybersecurity
Job Description & How to Apply Below

About the Team

Governance & Control (G&C) is the first line of defence in our Global Technology & Operations organization, focused on managing non‑financial risk. We partner with leadership to shape risk culture, define strategy, and deliver the tools, insights, and expertise needed to make confident, risk‑aware decisions. Our work supports the broader Technology & Operations and Enterprise strategies — and we’re transforming!

Position Responsibilities

As a Director in Governance & Control, you’ll be at the center of shaping how we manage risk across Global Technology & Operations. You will set the vision and lead the execution of risk management strategies across the Function globally. Your role is pivotal in driving organizational resilience, regulatory compliance, cybersecurity maturity, and operational efficiency. Your work will be dynamic, strategic, and future‑focused.

Snapshot

of Your Impact
  • Risk Methodology & Taxonomy: Oversee the development and continuous improvement of technology and cybersecurity risk and control methodologies, ensuring consistency and clarity across technology teams globally.
  • Control Framework: Lead the development, implementation, and continuous improvement of the technology and cybersecurity control framework, ensuring alignment with global industry frameworks and regulatory requirements (e.g., NIST, ISO 27001, SOX, OSFI, SEC, FINRA, DORA etc.).
  • Technical Advisory: Serve as the subject matter expert in technology risk, cybersecurity, and emerging threats. Guide the design of new controls and adoption strategies.
  • Policy Compliance: Guide the Function to assess the impact of new control standard requirements and collaborate with stakeholders to establish implementation plans to ensure compliance within established timelines.
  • AI & Automation: Identify and drive the integration of AI and automation to enhance risk, control, and compliance processes – making our work faster and smarter.
  • Lead Communities of Practice: Own procedures, deliver training, track improvements, and report performance.
  • Keep Us on Track: Contribute to weekly and monthly reporting — scorecards, dashboards, trackers, summaries.
  • Be a Global Voice: Represent the team in global forums, leadership meetings, offsites, and conferences — sharing insights and shaping strategy.
Required Qualifications

We’re looking for a visionary leader with deep technical expertise in technology risk and cybersecurity; a proven ability to influence at the highest levels.

  • 10+ years of progressive experience in Technology Risk, Cybersecurity, Information Security, Operational Risk, Business Resiliency, or Audit within a complex, global enterprise.
  • Demonstrated success in leading large‑scale risk and cybersecurity programs, including strategy development, execution, and cross‑functional collaboration.
  • Advanced academic credentials (e.g., degree in Computer Science, Information Security, Business, or related discipline) and professional certifications (e.g., CISSP, CISM, CRISC, CPA).
  • Hands‑on experience with GRC tools (Archer preferred) and a strong grasp of risk frameworks and control standards.
  • Expertise in risk methodologies, control design, and audit best practices.
  • Exceptional verbal and written communication skills — you can simplify complexity and tell compelling stories with data.
  • Strong analytical mindset with the ability to influence decisions, solve problems creatively, and drive continuous improvement.
  • Comfortable working across global time zones and navigating diverse stakeholder environments.
Core Competencies
  • Leadership & Influence: You inspire confidence, guide teams, and influence outcomes across all levels.
  • Stakeholder Engagement: You build trust, align priorities, and manage expectations with finesse.
  • Strategic Thinking: You connect dots, anticipate risks, and think several steps ahead.
  • Collaboration: You thrive in team environments and know how to bring people together to solve complex challenges.
  • Communication: You’re a skilled presenter and facilitator, able to tailor your message to any audience.
  • Execution Excellence: You manage time and priorities, delivering high‑quality work in fast‑paced settings.

Ready to join us? Let’s…

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