L1 Hardware Support Technician at Venture

Elevate your IT career as an L1 Hardware Support Technician with Venture, an expanding IT managed service provider. Focus on diagnosing, repairing, and customizing tech for corporate clients in a collaborative environment.

This full-time position is perfect for those passionate about technology and eager to grow within the IT sector. You'll leverage your knowledge in Windows and Apple hardware while ensuring client satisfaction. Your day-to-day responsibilities involve direct client interaction and technical troubleshooting, making a positive impact on their experiences.

Key Responsibilities:

• Diagnose and resolve client hardware issues promptly

• Replace hardware components for Windows and Apple devices

• Customize Windows and Mac setups for clients

• Document progress and resolutions in tickets

• Communicate effectively with vendors and technical teams

Requirements:

• 1+ years of hardware technician experience

• Knowledge of PC hardware, Microsoft OS, and Office 365

• Familiarity with iOS, MacOS, and printer software

• Strong communication and problem-solving skills

• Valid Driver's license and ability to lift up to 50 lbs

Contribute your technical skills and passion for customer service in a growing team at Venture.
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