Project Manager, Project & Program Management, IT Project Manager

Reports to: Director, Professional Services

Location: Stouffville, ON (Hybrid Role)

Number of Openings: 1

At Portfolio+, we empower financial institutions with secure, scalable, and customer-first solutions. As a proudly Canadian company, we’re at the forefront of open finance, delivering cutting-edge cloud technology that simplifies operations, enhances security, and drives innovation. Our team thrives in a collaborative, growth-oriented environment where ideas matter, and impact is real. If you're passionate about fintech, innovation, and making a difference, Portfolio+ is the place to build your career.

The Project Manager is responsible for leading the successful delivery of client and internal projects that support Portfolio+’s strategic objectives and deliver meaningful value to our customers. This role ensures projects are effectively planned, executed, and delivered within scope, timeline, and budget while maintaining a strong focus on quality and customer outcomes.

Reporting to the Director of Professional Services, the Project Manager works closely with cross-functional teams and client stakeholders to define project goals, coordinate deliverables, and maintain clear communication throughout the project lifecycle. This role plays a key part in aligning internal teams, managing project progress, and ensuring client expectations are understood and met in a dynamic fintech environment.

• Directs and manages project development throughout the entire project life cycle.
• Defines project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
• Develops full-scale project plans and associated communications documents.
• Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
• Liaises with project stakeholders on an ongoing basis.
• Estimates the resources and participants needed to achieve project goals.
• Drafts and submits budget proposals and subsequently recommends budget adjustments.
• Where required, negotiates with other department managers for the acquisition of required personnel from within the company.
• Determines and assesses need for additional resources and makes the appropriate recruitments if necessary, during project life cycle.
• Sets and continually manages project expectations with team members and other stakeholders.
• Delegates tasks and responsibilities to appropriate personnel.
• Identifies and resolves issues and conflicts within the project team.
• Identifies and manages project dependencies and critical path.
• Plans and schedules project timelines and milestones using appropriate tools and reporting.
• Develops and delivers progress reports, proposals and presentations.
• Determines the frequency and content of status reports from the project team, analyzes results, and troubleshoots problem areas.
• Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.
• Defines project success criteria and disseminates to involved parties throughout project life cycle.
• Protect project profitability throughout the project lifecycle, including but not limited to identifying and escalating internal issues that would impact the project and to ensuring changes in project scope are documented and charged to the clients in a timely manner.
• Coaches, mentors, motivates, and supervises project team members and contractors, and influences them to take positive action and accountability for their assigned work.
• Builds, develops, and grows any business relationships vital to the success of the project.
• Conducts project postmortems and creates recommendations report to identify successful and unsuccessful project elements.
• Contributes collaboratively to Portfolio+ Inc.’s best practices and tools for project execution and management.

• Bachelor’s degree or equivalent experience.
• 5 + years of experience developing and managing project schedules.
• Knowledge and experience with common software implementation methodologies.
• Works independently and follow established processes and guidelines, while challenging and providing…