L1 Hardware Support Technician at Venture

Elevate your IT career with Venture as an L1 Hardware Support Technician. Engage in diagnosing hardware issues and providing client support in a dynamic, managed IT environment.

Join Venture, a growing IT managed service provider, to enhance your skills in a tight-knit team. This full-time position focuses on resolving hardware problems for both PC and Apple devices. You'll engage with clients directly, ensuring their needs are met with high-quality service.

Key Responsibilities:

• Diagnose and resolve client support tickets promptly

• Replace major hardware components for Windows and Apple devices

• Maintain Apple and Lenovo certifications regularly

• Configure setups for both Windows and Mac clients

• Document ticket progress for billing and review

Requirements:

• 1+ years of hardware technician experience

• Proficient in PC hardware and Microsoft operating systems

• Knowledge of printer hardware and software

• Strong client communication and problem-solving skills

• Valid Driver's license is required

Become an integral part of a passionate team dedicated to seamless IT solutions.
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