Business Analyst, Workday Rewards

Join us in re-imagining health care with the largest social enterprise in Canada. SE Health is leading a multi-year enterprise transformation project that leverages human-centered design to be at the forefront of innovation within the healthcare sector. As a leader in home care, we are expanding and enhancing our capabilities to provide personalized experiences using new platforms and cloud-native architectures, ensuring privacy and security by design.

Our transformation is grounded in guiding principles drive to ensure that we prioritize team decisions, long-term planning, process standardization, data-driven insights, and balanced user adoption. If you are driven by the desire to have an impact, change the world of health care and shape the future, we invite you to be part of our Acorn journey.

Note:

This is a hybrid role based out of Markham, ON. There will be occasional travel required for in person meetings 2-3 times per month or when needed for project support.

Job Summary:

We are seeking an experienced Workday Business Analyst to support our Workday HCM implementation, specifically focused on Total Rewards modules (Absence Management, Benefits, Compensation). This is a contract role (9-12 months) supporting our HR Transformation & Solutions team through go-live, stabilization and user adoption.
The ideal candidate has hands-on Workday configuration and business analysis experience in Total Rewards, strong stakeholder management skills, the ability to translate complex business requirements into Workday solutions, and proven ability to drive user adoption through effective training, communication, and change support as core competencies expected of Business Analysts on enterprise system implementations.

Key Responsibilities:

• Gather and document business requirements for Workday Absence, Benefits, and Compensation modules
• Partner with Total Rewards stakeholders to design future-state processes and workflows in Workday
• Facilitate requirements workshops, process mapping sessions, and design reviews with stakeholders
• Support Workday configuration, business process design, and calculated fields for Total Rewards
• Lead UAT, testing, and defect triage for Total Rewards workstream
• Develop Workday-specific training materials and facilitate user training
• Provide post-go-live support and process optimization

User Adoption Training:

• Develop training materials, job aids, and quick reference guides for Workday Learning/Talent functionality
• Design and deliver training sessions for managers, employees, and HR professionals on new processes and system usage
• Create communication plans and stakeholder updates to support change readiness and adoption
• Support change impact assessments and readiness planning for affected user groups
• Drive user acceptance and adoption through effective stakeholder engagement and support
• Measure training effectiveness and iterate based on user feedback
• Manage stakeholder concerns, resistance, and questions throughout implementation

Required Qualifications:

Workday

Experience:

3-5+ years of Workday Business Analyst experience in Total Rewards modules (Absence, Benefits, Compensation)

Proven experience with Workday HCM implementations or major optimization projects

Strong understanding of Workday business processes, eligibility rules, and calculated fields

Experience with Workday UAT, testing tools, and defect management

Business Analysis & Stakeholder Management:

Demonstrated ability to gather requirements, facilitate workshops, and design business processes with diverse stakeholder groups

Proven experience managing stakeholders, navigating cross-functional dynamics, and building consensus in complex environments

Excellent communication, facilitation, and conflict resolution skills

Training & Change Support:

Experience developing and delivering training for enterprise system implementations (Workday or similar HRIS/ERP)

Proven ability to create clear, user-friendly training materials and documentation

Experience supporting organizational change and driving user adoption during system implementations

Ability to tailor communication and training for different audiences (managers, employees, HR professionals)

Experi…