Job Description & How to Apply Below
The Digital Experience Specialist translates user, business, clinical, and operational needs into practical experience recommendations. You will support research, information architecture, content development, implementation, quality assurance, launch, and optimization. Collaboration spans product, communications, marketing, clinical, privacy, accessibility, technology, data, and delivery partners.
Key Responsibilities:
Plan research, interviews, workshops, journey mapping, and usability testing
Create user flows, wireframes, prototypes, and prioritized recommendations
Develop content models, navigation, metadata, labels, and calls to action
Conduct functional, responsive, accessibility, and experience quality assurance
Use analytics and feedback to identify improvement opportunities
Requirements:
Four to six years of progressive digital experience
Bachelor's degree or equivalent education and professional experience
Knowledge of user-centred design and information architecture
Practical WCAG and AODA accessibility review experience
Experience with Figma, content systems, analytics, and digital publishing
Bring user experience, content design, accessibility, and analytics expertise to improve complete digital journeys at SE Health.
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