Job Description & How to Apply Below
The Digital Experience Specialist translates user, business, clinical, and operational needs into practical experience recommendations. You will create user flows, information architecture, wireframes, prototypes, and content structures. The work spans discovery, research, design, implementation, quality assurance, launch, and optimization with cross-functional partners.
Key Responsibilities:
Plan interviews, workshops, journey mapping, and usability testing
Translate insights into user flows, prototypes, and recommendations
Create content models, navigation, metadata, and page structures
Conduct accessibility reviews using automated and manual techniques
Use analytics and feedback to prioritize experience improvements
Requirements:
Bachelor's degree or equivalent professional experience and portfolio
Four to six years of progressive digital experience
Knowledge of information architecture, interaction, and inclusive design
Experience with Figma or comparable design tools
Practical WCAG and AODA accessibility experience
Bring user research, content design, accessibility, and analytics expertise to improve SE Health’s digital journeys.
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