Client Solutions Manager

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.

You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.

If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview
Gallagher Skippers' Plan is a specialized division of Gallagher with a long history of providing marine (pleasure craft) insurance in Canada. Gallagher's Skippers' Plan team is looking for a Client Solutions Manager (licensed insurance broker/agent) who will be working directly with clients in delivering the world‑class customer service Gallagher is so well known for. Whether that means guiding new clients with purchasing a policy or through their policy renewal cycle, handling policy changes, or resolving billing issues, you will get the opportunity to work through it all!

Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

How you'll make an impact

Supporting a designated portfolio of clientele, playing a meaningful role in business retention and building upon customer relationships

Grow Gallagher Skippers’ Plan Portfolio through new business acquisition activities

Represent Gallagher Skippers’ Plan at Shows and Events

Review accounts at renewal, taking the vital steps in placing coverage required by the client, re‑marketing when required, adhering to binding authority set out by carriers

Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client

Identify upselling and cross‑selling opportunities, driving the creation of quality leads

Consistently acting to upgrade insurance market knowledge, looking out for new products and policy changes

About you

Minimum of two years’ experience in personal lines insurance

Pleasure Craft Marine experience an asset

R.I.B.O licensed (Nationally licensed or ability of becoming nationally licensed)

University Degree or College Diploma, CAIB and/or CIP designation an asset

Comprehensive and effective verbal/written communication skills

Knowledge of EPIC an asset

#LI-SS1 #LI-Hybrid

Additional information
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Flexible medical & dental coverage to meet your household's needs

Life, Dependent Life and AD & D Insurance options

Retirement savings including RRSP including a company match, TFSA, pension and more

Employee Stock Purchase Plan

Other benefits include:

Educational expense reimbursement

Employee assistance programs

Discounted gym membership (Good Life Fitness)

Opportunity for flexible work arrangements

Employee education recognition program

Employee referral bonus program

We value inclusion and diversity
to review our Canada Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing…