Team Lead – Personal Lines
Job in
Markham, Ontario, Canada
Listing for:
Impact Recruitment
Full Time
position
Listed on 2026-10-10
Job specializations:
-
Insurance
Insurance Sales, BD Manager
-
Sales
Insurance Sales
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly
CAD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Our client is a well-established insurance brokerage looking for an experienced Team Lead – Personal Lines / Private Client & Group to join their growing team.
This is a unique opportunity combining team leadership, business development, Group insurance, and Private Client support. You’ll lead a team of experienced Personal Lines Account Managers/CSRs while also acting as a key resource for Group opportunities and high-net-worth Personal Lines business.
The ideal candidate will be an established Personal Lines professional with strong communication skills, leadership experience, and a proactive approach to relationship management and business development.
What You’ll Do
Team Leadership
Lead, support, and motivate a team of approximately 5 experienced Personal Lines Account Managers/CSRsServe as the escalation point for complex client, coverage, and service issuesProvide guidance and support to team members while promoting a collaborative and accountable environmentMonitor team performance, attendance, and vacation schedulesCommunicate management initiatives and key information to the broader Personal Lines teamSupport future recruitment, onboarding, and training initiativesHelp ensure high standards of client service, retention, and operational performanceGroup Business Development
Manage and grow existing Group insurance relationshipsServe as a key liaison between the brokerage and Group clientsHandle Group quoting opportunities and coordinate submissions with insurersDevelop relationships with Group contacts and identify opportunities for additional businessSupport inbound opportunities generated through existing relationships and referralsAttend approximately 2–3 industry conferences and events per year to network, generate leads, and strengthen relationshipsIdentify opportunities for client retention, account rounding, cross-selling, and portfolio growthDevelop new Group relationships through referrals, networking, and professional connectionsThis is not a traditional cold-calling sales role. The focus is primarily on developing business through existing relationships, referrals, Group partnerships, and networking.
Private Client / High-Net-Worth
Act as an internal resource for Private Client and high-net-worth Personal Lines opportunitiesCoordinate submissions with specialty markets and insurersWork with markets such as Chubb, Ovation, and PrestigeReview opportunities submitted by producers and determine the appropriate marketObtain and communicate quotes and coverage options back to producersBuild and maintain relationships with high-net-worth markets and insurance partnersSupport sophisticated insurance solutions for high-value homes, automobiles, recreational vehicles, collections, jewellery, art, watercraft, excess liability, and other complex personal assetsWhat We’re Looking For
5–7+ years of Personal Lines insurance experienceActive RIBO licensePrevious team leadership or management experienceStrong understanding of Personal Lines products, underwriting practices, and insurance marketsExperience with Group quoting/business development is an assetExposure to Private Client / High-Net-Worth insurance is preferredExperience working with multiple insurance carriers and marketsStrong relationship management and business development abilitiesExcellent communication, presentation, negotiation, and interpersonal skillsStrong analytical, organizational, and problem-solving abilitiesComfortable managing multiple priorities in a fast-paced environmentStrong insurance management system and computer skillsProactive, outgoing, entrepreneurial, and team-oriented personalityCompensation & Benefits
$80,000–$100,000 base salary, depending on experienceAdditional earning potential through eligible…
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