Senior Liability Claims Specialist at Aviva

Make a difference at Aviva Canada as a Senior Liability Claims Specialist. Drive excellent customer service while handling casualty claims in a hybrid work environment.

The Aviva Business Insurance Claims (ABI) team is seeking a claims professional with 5+ years of experience in casualty claims. You'll provide support by investigating and settling Auto BI and Commercial General Liability claims. Engage with clients and brokers while ensuring effective communication and managing expenses throughout the claims process.

Key Responsibilities:

• Provide excellent customer and stakeholder communication

• Investigate and settle Auto BI and Commercial General Liability claims

• Collaborate with defense counsel on litigation files

• Maintain timely and accurate file reserves

• Identify opportunities for improving claims handling processes

Requirements:

• 5+ years of previous claims experience, 2+ years in Commercial Claims

• University Degree or College Diploma preferred

• Strong knowledge of Casualty and Personal Lines

• Excellent verbal and written communication skills

• Ability to manage a high-volume workload effectively

Bring your expertise in claims management and dedication to customer service to advance your career at Aviva.