Manager of Deliver Operations Planning

Job Title

Manager Deliver Operations Planning

Markham, Ontario, Canada

Supply Chain Planning – Production Planning & Scheduling

• Lead global execution of Deliver Operations Planning activities within established planning frameworks and standards.
• Ensure regional planning teams operate consistently and effectively within agreed planning guardrails.
• Monitor planning performance and drive corrective actions where gaps exist.
• Lead Deliver supply and capacity planning across owned and 3PL distribution centers and transportation partners.
• Ensure accurate and timely visibility of capacity constraints, risks, and trade‑offs across the Deliver network.
• Support regional Deliver teams in executing capacity and labor plans aligned to business priorities.
• Own Deliver Operations Planning inputs, analysis, and recommendations into IBP processes, including Supply Review and Management Business Review.
• Execute Deliver planning scenarios and trade‑off analyses to support enterprise decision‑making.
• Represent Deliver planning outcomes in IBP forums and leadership discussions.
• Execute approved scenario planning related to allocation, mode mix, network risks, and launches.
• Provide clear insights on operational and financial implications of Deliver planning scenarios.
• Support leadership decisions through fact‑based planning analysis and recommendations.
• Ensure compliance with global Deliver planning standards, controls, and governance expectations.
• Monitor planning effectiveness through KPIs, indicators, and maturity assessments.
• Escalate risks, gaps, and exceptions in line with governance and decision forums.
• Proactively identify Deliver operational risks and vulnerabilities through planning execution.
• Support mitigation actions and contingency planning.
• Enable resilient planning outcomes through disciplined execution and monitoring.
• Lead, coach, and develop Deliver Operations Planning teams and key planning contributors.
• Partner closely with Regional Deliver Operations, E2E Planning, Manufacturing, Procurement, Logistics, and Finance.
• Influence stakeholders through clear communication of planning insights, risks, and tradeoffs.

• Owns:
  • Execution of Deliver Operations Planning activities
  • Deliver supply, and capacity planning outcomes
  • Deliver planning inputs and recommendations into IBP
• Does Not Own:
  • Design of enterprise planning processes or policies
  • Day‑to‑day operational execution in distribution or transportation
  • Enterprise IBP governance

• Bachelor’s degree required; advanced degree preferred.
• Extensive experience in supply chain planning, operations planning, or deliver/network planning within a global environment.
• Demonstrated leadership in Planning and IBP integration.
• Proven ability to lead teams and influence cross‑functional stakeholders in a matrix organization.
• Minimum of 6‑8 years overall business experience, preferably focused on Planning/Deliver/Strategy and management of large programs.
• Proven success working in a complex, highly matrixed, global organization with constantly evolving priorities and tight timelines.
• Validated ownership of IBP process and linkage to P&L/working capital.
• Demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration and leadership by influence; E2E mentality and collaboration.
• Strong understanding of core Order Fulfillment processes (Customer Service, Warehousing and Transportation).
• Outstanding verbal and written communication skills.
• Minimum of 5 years managerial experience representing Supply Chain or a function in Leadership Teams.
• Strong planning and systems understanding with demonstrated track record of execution.
• Critical thinking, learning agility and intellectual curiosity.
• Leadership Imperatives:
  Connect, Shape, Grow.
• This position requires up to 10‑15% domestic and international travel.

• APICS/CSCP/CLTD/CPIM and/or Lean Six Sigma; degree in Supply Chain/Operations/Engineering.
• Supply chain experience in medical device or pharmaceutical industry.
• Deep understanding of financial processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.