Manager of Deliver Operations Planning

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Supply Chain Planning

Production Planning & Scheduling

Professional

Markham, Ontario, Canada

The Manager Deliver Operations Planning is accountable for leading and governing Deliver operations planning execution across a multi‑region network of distribution centers and transportation partners. The position can be located at one of our U.S. J&J sites located within NJ, PA, CA, FL, TX, or Guaynabo Puerto Rico, or internationally in Markham Canada, or São Paulo, Brazil.

This role ensures consistent application of established Deliver planning standards, effective integration into Integrated Business Planning (IBP), and strong operational performance across service, cost, cash, and resilience outcomes. The Director enables enterprise decision‑making through planning insight, scenario execution, and cross‑functional alignment.

• Lead global execution of Deliver Operations Planning activities within established planning frameworks and standards.
• Ensure regional planning teams operate consistently and effectively within agreed planning guardrails.
• Monitor planning performance and drive corrective actions where gaps exist.

• Lead Deliver supply and capacity planning across owned and 3PL distribution centers and transportation partners.
• Ensure accurate and timely visibility of capacity constraints, risks, and trade‑offs across the Deliver network.
• Support regional Deliver teams in executing capacity and labor plans aligned to business priorities.

• Own Deliver Operations Planning inputs, analysis, and recommendations into IBP processes, including Supply Review and Management Business Review.
• Execute Deliver planning scenarios and trade‑off analyses to support enterprise decision‑making.
• Represent Deliver planning outcomes in IBP forums and leadership discussions.

• Execute approved scenario planning related to allocation, mode mix, network risks, and launches.
• Provide clear insights on operational and financial implications of Deliver planning scenarios.
• Support leadership decisions through fact‑based planning analysis and recommendations.

• Ensure compliance with global Deliver planning standards, controls, and governance expectations.
• Monitor planning effectiveness through KPIs, indicators, and maturity assessments.
• Escalate risks, gaps, and exceptions in line with governance and decision forums.

• Proactively identify Deliver operational risks and vulnerabilities through planning execution.
• Support mitigation actions and contingency planning
• Enable resilient planning outcomes through disciplined execution and monitoring.

• Lead, coach, and develop Deliver Operations Planning teams and key planning contributors.
• Partner closely with Regional Deliver Operations, E2E Planning, Manufacturing, Procurement, Logistics, and Finance.
• Influence stakeholders through clear communication of planning insights, risks, and tradeoffs.

• Owns:
  • Execution of Deliver Operations Planning activities
  • Deliver supply, and capacity planning outcomes
  • Deliver planning inputs and recommendations into IBP
• Does Not…