Soft Services Manager at Jones Lang LaSalle

Work at Jones Lang LaSalle in Palo Alto, CA as an Assistant Facilities Manager. Directly manage soft services while ensuring exceptional service delivery quality.

In this role, you will support the overall facility management strategy. You’ll lead a small team focused on workplace support, vendor management, and compliance with safety regulations. Your leadership will be key to enhancing the employee experience through efficient operations.

Key Responsibilities:

• Direct daily operations of the soft services team

• Ensure high standards in service delivery and quality

• Oversee vendor compliance and work order processes

• Maintain safety and compliance documentation

• Collaborate with various teams for effective service coverage

Requirements:

• 2+ years in facilities management or relevant experience

• Experience supervising teams in service-related roles

• Customer service-focused with strong interpersonal skills

• Proficient in Microsoft Office, comfortable with CMMS

• Background in a multi-facility environment preferred

Elevate your facilities management expertise and contribute to a cohesive employee experience at Jones Lang LaSalle in Palo Alto.
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