Distribution Supervisor; Receiving

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This range is provided by Pacific Smoke International Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $65,000.00/yr - CA $80,000.00/yr

Job Title: Distribution Supervisor

Location: Onsite in Markham, ON office

Do you believe that a company’s success depends on its people? If so, PSI is the place for you! PSI is nothing without people who build, design, and support it. We’re looking for a Distribution Supervisor to join our scaling organization.
At Pacific Smoke International, our mission is to help people quit smoking by providing safer alternatives to traditional cigarettes. As the leading distributor of electronic vaporizers and award‑winning vaping products in Canada, we've made significant progress since our founding in 2013.

We are seeking to attract individuals who share and demonstrate our core values:
Judgement, Curiosity, Agility, Results, Ownership, Teamwork.

The Distribution Supervisor is responsible for overseeing day‑to‑day warehouse operations with a primary focus on receiving, documenting accuracy, product inspection, inventory control, and team leadership. This role will initially be assigned to lead operations at a secondary site with a team responsible for manual receiving, inspection, labeling, and system entry of inbound shipments.

The Supervisor ensures safe working practices, adherence to SOPs, efficient workflow, and strong coordination between Logistics, Inventory Control, Fulfillment, RMA, and Purchasing teams. Distribution Supervisors report to Distribution Manager.

• Leadership & Team Management – Supervise, train, and support the receiving team.
• Plan daily workloads and allocate tasks for receiving, inspection, labeling, and documentation.
• Ensure staff follow PSI SOPs, safety standards, and compliance requirements.
• Conduct coaching, performance assessments, and ongoing skill development.
• Promote accuracy, accountability, and a high‑performance culture.
• Oversee all receiving operations in accordance with Pacific Smoke International standards and procedures.
• Ensure accurate processing of inbound shipments: system setup, documentation preparation, receiving steps, and inspection.
• Verify shipment quantities, carton integrity, and condition of goods.
• Coordinate unloading, staging, and sorting of inbound master cartons.
• Ensure damaged shipments or discrepancies are recorded and escalated.
• Ensure products are inspected for damage, packaging compliance, accurate stamping, UPC correctness, and completeness.
• Ensure all master cartons are opened to validate contents.
• Oversee printing and correct application of product labels (SKU, name, received date, manufacturing date, color code).
• Ensure proper segregation of damaged, partial, over‑shipped, and missing items.
• Oversee receiving activities in RF Smart, ensuring accurate entries for “Good,” “Damaged In Transit,” and partial quantities.
• Validate quantities against POs, packing slips, and commercial invoices.
• Ensure timely updates to the Inbound Shipment Excel File, Discrepancy Sheet, and New Product Logging Sheet.
• Confirm all POs are fully received in the system.
• Ensure all shipping documents, POs, packing lists, waybills, and receiving slips are accurate and complete.
• Oversee creation of Transfer Orders (TOs) in Net Suite for movement to the Warehouse.
• Validate SKU quantities, fulfill TOs, and ensure proper skid labeling and sequencing.
• Coordinate pickup schedules with Bungee.
• Maintain communication between two warehouse teams, Inventory Control, and Logistics.
• Resolve receiving discrepancies between sites.
• Support putaway planning by communicating incoming volumes, new products, and priority shipments.
• Enforce warehouse safety rules including proper lifting, stacking, equipment use, and ergonomics.
• Identify operational inefficiencies and lead workflow improvements.
• Assist with SOP updates and training rollout.
• Monitor team performance…