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Bilingual Customer Relations Team Lead

Job in Markham, Ontario, I3P, Canada
Listing for: Hyundai Motor Company
Full Time position
Listed on 2026-09-23
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Bilingual, Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 89000 CAD Yearly CAD 70000.00 89000.00 YEAR
Job Description & How to Apply Below

Hyundai Auto Canada Corp. in Markham, Ontario, is looking for a Customer Relations Manager to lead and develop the Tier 1 and Tier 2 teams, coach coordinators, and ensure high quality service across internal and external customers.

You will manage escalations, monitor workloads, and drive training, knowledge management, and process improvements. Proficiency in Connex and Five9, plus cross‑training with Bluelink, are valued as you support Hyundai's values.

The Bilingual Customer Relations Team Lead position in the Management & Operations, IT & Technology field is open for applications.

We are looking to fill the Bilingual Customer Relations Team Lead position at Hyundai Motor Company in Markham, ON, Canada.

The Bilingual Customer Relations Team Lead role at Hyundai Motor Company is now open for applications in Markham, ON, Canada.

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