OYEP National Operations Manager

• Compensation: CAD 80,000 - CAD 105,000 - yearly

In this national leadership role, you will guide strategy, develop exceptional leaders, foster trusted community partnerships, and ensure OYEP delivers measurable results for youth, communities, and partners nationwide

• Competitive salary: $80,000 - $105,000 annually
• $500 annual Health Spending Account
• $500 annual Wellness Benefit
• RRSP matching
• Paid travel
• Growth and advancement opportunities within a national organization
• A leadership role with autonomy, influence, and the ability to drive change
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader

The OYEP National Operations Manager is a senior national leadership role within RHS and a member of the RHS management team. Reporting to a Regional Operations Director, this position is accountable for translating OYEP strategy into safe, consistent, high-quality operations across Canada. The role leads the Regional Operations Managers, represents OYEP with employees, clients, Indigenous communities and partners, and ensures that program commitments, partner goals, safety requirements, service standards, and approved budgets are achieved.

This is the stakeholder-facing and employee-facing leadership role. It owns operational execution and people leadership, while partnering closely with the Program Enablement, Finance and Compliance Manager, who owns the financial control, funding, reporting, governance, and compliance framework.

• Support the DCI Executive Director in developing the OYEP strategic plan and translate the strategy into a clear, measurable national operating plan.
• Lead the Regional Operations Managers in planning and delivering OYEP programs across Canada, establishing priorities, milestones, operating standards, and clear accountability for results.
• Monitor national program performance, identify trends and operational risks, remove barriers, and implement practical continuous-improvement actions.
• Ensure program design and delivery remain responsive to youth needs, community and partner goals, labour-market opportunities, contractual commitments, and OYEP outcomes.
• Coordinate national resource planning, program scheduling, mobilization, curriculum implementation, subcontracting, and operational readiness.
• Provide direct leadership, coaching, mentorship, and performance management to Regional Operations Managers and national operations support roles.
• Establish clear expectations and operating rhythms, including regular performance reviews, planning meetings, field follow-up, and completion tracking.
• Guide workforce planning, recruitment, onboarding, training, succession planning, and development for OYEP operational teams.
• Build a respectful, inclusive, collaborative, and high-performing culture grounded in Dexterra values and OYEP purpose.
• Hold leaders accountable for employee engagement, communication, safe work, service quality, budget performance, and timely completion of commitments.

• Serve as a primary operational representative of OYEP, Outland, Dexterra, and DCI with Indigenous communities, clients, program partners, educational institutions, industry, and public-sector stakeholders.
• Build and sustain trusted relationships with First Nations, Inuit, and Metis communities and organizations using respectful, culturally informed engagement practices.
• Lead external stakeholder planning, issue resolution, program updates, presentations, and reporting conversations related to operations and outcomes.
• Represent OYEP at community meetings, conferences, career fairs, speaking engagements, panels, and stakeholder forums.
• Work with the Program Enablement, Finance and Compliance Manager to ensure partner commitments are documented, feasible, funded, and delivered.

• Participate in the development of annual operating budgets, forecasts, and reforecasts by providing program plans, staffing assumptions, schedules, logistics, and operational requirements.
• Guide Regional Operations Managers in executing programs within approved budgets and ensure timely corrective action when operational or financial performance varies from plan.
• Review regular financial and operational performance information with the Regional…