Software Development Client Engagement Manager

Join IBM as a Client Engagement Manager to drive client software success through AI-driven solutions and hands-on technical expertise. Collaborate closely with clients to achieve their strategic goals.

As a Client Engagement Manager within IBM Software, you will play a pivotal role in guiding clients through the adoption of watsonx Orchestrate. Focused on enhancing client relationships and implementation success, your position includes executing detailed plans and working with account teams to meet performance targets. Utilize your software development experience and knowledge to ensure optimal customer satisfaction and positive results.

Key Responsibilities:

• Lead client engagement strategies for successful software use

• Collaborate with account teams on client implementation

• Monitor and validate performance metrics post-deployment

• Provide essential feedback to IBM's skilled labs

• Guide the technical implementation of watsonx Orchestrate

Requirements:

• Bachelor's Degree required;
Master's preferred

• 5+ years software development expertise is needed

• Proficient in multiple languages such as Python, Java

• Comprehensive understanding of large-scale SDLC

• Must work in Canada without needing sponsorship

Utilize your diverse software skills and client engagement abilities to make an impact at IBM.