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Senior Manager, Customer Recovery & Retention

Job in Markham, Ontario, I3P, Canada
Listing for: Third-Party Job Posts
Full Time position
Listed on 2026-10-08
Job specializations:
  • Management
    Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 CAD Yearly CAD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Cloudbeds is seeking a Manager, Customer Recovery to guide a specialized team focused on rescuing at-risk accounts and transforming frustration into long-term loyalty. You will lead recovery coaches, orchestrate cross-functional response teams, and implement AI-driven tooling to scale proactive retention efforts.

You will partner with Product, Engineering, Onboarding, and Customer Support leadership to eliminate blockers and drive continuous improvement across mid-market and SMB accounts.

As a Senior Manager, Customer Recovery & Retention, you will play an important part at Third-Party Job Posts in Canada.

We are seeking a motivated Senior Manager, Customer Recovery & Retention to join Third-Party Job Posts in Canada.

Consider building your career as a Senior Manager, Customer Recovery & Retention at Third-Party Job Posts.

The Senior Manager, Customer Recovery & Retention position in the Management & Operations, Sales field is open for applications.

Position Requirements
10+ Years work experience
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