Shop Technician

Job Summary

The Shop Technician plays an essential role in delivering customer service excellence to SAMSON’s customers and internal colleagues and partners. Reporting to the Operation & Service Manager, the Shop Technician is responsible for the assembly and testing of all equipment (individual or full assembly) for the safe use in service while adhering to all OHSA requirements, company policies and safety practices.

As an achievement‑oriented individual, the Shop Technician will find that SAMSON offers a supportive, collaborative working environment with a stable, growing, and dynamic company. All full‑time, permanent positions enjoy a total rewards package that includes salary, bonus, vacation, Group RSP contributions and a comprehensive health and insurance program. SAMSON also offers extensive training to support your career, as career growth is expected and available.

• Provide Customer Service Excellence:
  Communicates directly and pro‑actively with internal stakeholders.

• Organizes picked goods and assembles materials as per customer order requirements.
• Follows production schedule as set by the Operations Supervisor ensuring order completion meets delivery date requirements.
• Ensures final assemblies are functional by conducting tests including but not limited to hydrostatic tests, seat leakage tests, 5‑point positioner calibration tests, hysteresis tests, fail safe position tests, overall function tests.
• Ensures all the proper identification tags are affixed to all outgoing products prior to shipment being released (ie. valve order label, valve tag number, CRN tag, final QC test and inspection tag).
• Maintains and monitors all shop tools and service equipment.
• Maintains a clean and safe workspace.
• Ensures shop & warehouse is maintained daily.

• Provides back‑up support for Shipper/Receiver and Service technician role as required based on operational requirements and leaves.

• Logs non‑conformances and provide reports to the Quality Department.
• Operates Class I forklift as required.
• Provides training for new employees as required.
• Complies with OHSA, company policies and procedures, and safety practices to ensure the safety of every worker performing on duty to SAMSON.
• Adheres to SAMSON’s Quality standards and Code of Conduct.
• Participates in all company required training.
• Other duties as assigned by management.

• Relevant trade school preferred (electromechanical, machining), or High school related program, or equivalent combination of experience and education.
• Basic tooling knowledge and mechanical aptitude.
• Ability to effectively communicate verbally with team members.
• Ability to work in a team environment.
• Innovative problem‑solving skills and able to adapt to changing priorities.
• High attention to detail.
• Prior experience in Valve assembly/disassembly is an asset.
• Class I forklift experience required, license is an asset.

• Shop and warehouse, infrequently in the office.

• May require travel for training or in case of service technician backup.

• 8:30am to 5:00pm, however hours may vary based on operational requirements.

• N/A

Established in 1907, SAMSON AG has become a market leader in control valves for industrial process automation. Our technology has proven its value worldwide in a variety of industries. We are trusted in many of the world’s most challenging applications to achieve precise control with a high level of safety and reliability.

SAMSON employs over 4,300 worldwide staff and is represented in more than 50 countries by 62 independent subsidiaries and 79 engineering and sales offices to provide best in class local sales and service. The SAMSON product portfolio offers engineered solutions from a single source. With our extensive range of valves, actuators, and accessories we have the right products to suit our customers’ requirements.

Our linear and rotary control valves are carefully selected and sized to ensure reliable operation with reduced maintenance requirements. The latest in positioner technology offers precise control, seamless…