Marketing Coordinator; CRM

Position: Marketing Coordinator (CRM)
Salary $40,000 - $55,000 / year (Salary negotiable & commensurate with experience and qualifications.)
Date Posted 09/29/2026
The Opportunity  Reporting to the Marketing Manager, the Marketing Coordinator is responsible for coordinating the execution and maintenance of customer-facing marketing content across CRM and digital platforms. This role supports the timely delivery of marketing campaigns by managing digital marketing assets, maintaining CRM content configurations, and ensuring marketing materials are accurate, up to date, and aligned with brand standards.
The Marketing Coordinator works closely with cross-functional teams to support promotional initiatives, maintain digital asset libraries, and oversee the lifecycle of marketing content from publication through retirement, while contributing to the continuous improvement of content management processes.
You Will   Coordinate the upload, maintenance, update, and removal of marketing content across CRM and digital platforms, ensuring accuracy and timely execution (excluding content creation).
Maintain customer-facing content and support the configuration of core marketing content within the CRM platform.
Manage digital marketing assets, including banners, campaign creatives, promotional content, offer information, and other online marketing materials.
Support the setup and execution of basic marketing campaigns across EDM, SMS, App Push notifications, Electronic Shelf Labels (ESL), and digital platforms under the guidance of senior team members.
Monitor and manage the lifecycle of marketing materials, including scheduling, content updates, version control, expiration, archival, and retirement.
Perform quality assurance (QA) checks to ensure customer-facing content is accurate, consistent, functional, and aligned with brand guidelines prior to publication.
Coordinate with internal stakeholders, including Marketing, E-commerce, Merchandising, and IT teams, to support the timely execution of marketing campaigns and promotional activities.
Maintain organized digital asset libraries and ensure marketing materials are properly categorized, accessible, and up to date.
Support the continuous improvement of content management processes by documenting procedures, identifying operational efficiencies, and assisting with system enhancements where appropriate.
You Should Have / Be   Bachelor's degree or College Diploma in Marketing, Communications, Business Administration, Digital Marketing, E-commerce, or a related discipline.
0-2 years of relevant experience in marketing, digital marketing, content management, CRM, or e-commerce; new graduates with relevant internship or co-op experience are encouraged to apply.
Familiarity with CRM, Content Management Systems (CMS), or Digital Asset Management (DAM) platforms is an asset.
Strong organizational and time management skills with the ability to coordinate multiple projects and meet deadlines.
Excellent attention to detail to ensure the accuracy and consistency of customer-facing content.
Strong written and verbal communication skills with the ability to collaborate effectively across cross-functional teams.
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Basic understanding of digital marketing, promotional campaigns, and content management principles.
Retail, grocery, or e-commerce experience is considered an asset.
Bilingual proficiency in English and Chinese (Mandarin and/or Cantonese) is considered an asset.
This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.
Extended health/dental care
Life/AD&D insurance
Paid vacation, sick, marriage, bereavement leaves
Shift  5-day work week (Monday to Friday), 9:00am-5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)
Safety Statement  Safety continues to be T&T Supermarket's top priority. We've established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.
T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.