More jobs:
QA Specialist - Deviation and CAPA
Job Description & How to Apply Below
Posted:
July 13, 2026
Full-Time
Hybrid
Locations Showing 1 location
Markham, ON , CAN
Description Position Type: Full Time
Department: Quality Assurance
Work Location:
Markham, ON
Work Arrangement: Hybrid
Work Hours:
Monday to Friday - standard business hours
Travel Required:
No
A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross‑functional teams.
Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.
Come and join our team! But first, let us tell you why we love working here:
We are 100% Canadian with locations across the country
State‑of‑the‑art facilities to provide high‑quality products and services
The opportunity to be a part of a winning, high‑performing team
Collaborative, engaging workplace culture – we are passionate about our people!
Flexible working environment that promotes a healthy work‑life balance
Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
High‑growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry‑leading, in‑house corporate training offered throughout the year
The Opportunity:
The QA Specialist – Deviation and CAPA role is based in our facility in Markham and the key functions include supporting the Senior Manager, Quality Assurance and working with cross‑functional teams to ensure the Quality Management System (QMS) is being followed. They will be leading the investigation and documentation into deviations and CAPAs related to GVP, GMP, CSV and contractual requirements.
This role is also responsible for trending, metrics and training. Preparing and/or presenting on trending and metrics to senior leadership may also be required. Occasional support for internal audits is required. They will also be an ambassador for the quality culture in Sentrex.
A Day in the Life (What you will do here):
Leading investigations into deviations related to GVP, GMP, GCP or CSV issues.
Risk Assessment and trending:
Determining the impact of deviations (minor, major, or critical) on product quality and patient safety.
Trending deviations in real time and periodically as part of continuous improvement to look for Opportunities.
Measure metrics related to deviations and Capas on a routine basis, assign actions to address any negative trends in metrics.
Present on deviations to senior leadership as requested.
Deviation and CAPA Implementation:
Oversee the deviation process including ensuring timely initiation and deviations are being completed in compliance with Sentrex and client procedures.
Developing and overseeing Corrective and Preventive Actions to prevent recurrence.
Documentation and Reporting:
Ensuring all deviations are documented, reviewed, and approved by Quality Assurance (QA) in a timely manner.
Approving deviations on behalf of QA.
Regulatory Compliance:
Maintaining compliance with Health Canada and client contractual requirements to ensure we are always in an audit ready state.
Cross‑functional
Collaboration:
Working with PSP, PV, IT, WH, and quality teams to resolve issues.
Training and procedures:
Ensure all deviation and CAPA procedures are compliant and current.
Develop and deliver training to ensure users and QA team members are trained on the deviation and Capa process.
Any other responsibilities as determined by the manager.
What you need to ensure you are set up for success:
You have a Bachelor of Science degree in Chemistry, Biochemistry, Biology or other related discipline and a minimum of three (3) to five (5) years of knowledge and working experience in…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×