Senior Manager of Insights

Position: Senior Manager of Insights at Aviva
Join Aviva Canada as a Senior Manager of Insights, leading research efforts that drive customer and broker understanding. This hybrid role utilizes your expertise in B2B and B2C research.

In this pivotal position, you will provide expert guidance on customer research initiatives, prioritizing understanding to influence critical business decisions. Collaborating with analytics and strategy teams, you will manage research projects, engaging with diverse stakeholders to ensure alignment with business objectives. Your storytelling ability will transform research into actionable insights, compelling senior leaders to act.

Key Responsibilities:

• Drive important B2C and B2B research initiatives

• Mentor a high-performing team of research professionals

• Synthesize complex data into clear insights

• Prepare and present findings to senior stakeholders

• Optimize research tools to meet evolving business needs

Requirements:

• 8-10 years of experience in insights and research

• Expertise in qualitative and quantitative methodologies

• Strong skills in data synthesis and reporting

• Excellent communication abilities in English

• Familiarity with AI-enabled research methodologies

Make your mark on Aviva's research initiatives to shape future customer experiences.
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