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Job Description & How to Apply Below
Drive Knix retail sales through Conversion Rate, Average Order Value, and team coaching at Markville Mall in Markham, Ontario. Permanent schedules are available.
This Key Lead position combines sales leadership with hands-on customer support across Knix’s intimate apparel and active wear store. You will connect team behaviours to results, communicate controllables, and reinforce structured selling techniques. The role includes leader-on-duty responsibilities, visual standards, inventory compliance, and a welcoming environment where customers and colleagues feel valued and seen.
Key Responsibilities:- Meet store sales goals by driving core retail metrics
- Identify and communicate controllables affecting business results
- Provide real-time feedback and side-by-side coaching
- Lead daily targets, team huddles, and shift execution
- Support scheduling, attendance, and time management as needed
- Proven success achieving sales targets in retail
- Proficiency with structured retail selling models
- Strong interpersonal skills and relationship-building ability
- Resourcefulness resolving conflicts and de-escalating situations
- Flexible evening, weekend, and holiday availability
Use sales leadership, retail metrics, and practical coaching to strengthen Knix customer experiences and performance at Markville Mall.
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