Bilingual Financial Service Consultant- Insurance

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our

Purpose:

helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

(FSC) you are a self-starter who enjoys building relationships, managing a pipeline of leads and showcasing the value Sun Life brings. The prospect of engaging members over the phone who are leaving their employer plans energizes you. The journey of uncovering a member’s needs and recommending Insurance solutions to satisfy those needs inspires you.

• Receive inbound calls and transferred sales leads from Group Benefits (GB) members who are leaving their employer, and want to convert their health and dental, life insurance and/or critical illness policies
• Provide phone consultation to members who have insurance needs by reviewing their options and recommending solutions that are aligned to their needs
• Build expertise on our range of Insurance products
• Fulfill the requirements of all key strategic priorities i.e. multi-product selling and partnering with Sun Life’s Career Sales Force
• Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• Meet Quality Assurance Requirements and other key performance metrics
• Contribute to the Rollover Protection sales target by meeting or exceeding individual count and premium targets

• Interpersonal, written, and oral communication skills
• Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
• Listening skills and the ability to ask probing questions, understand concerns, and overcome objections
• Work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
• Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
• Must possess and be able to demonstrate strong influencing and closing skills.
• Ability to learn and navigate new software quickly

• Valid and active Life Insurance License (LLQP/PQAP)
• Minimum 2 years of related sales and/or service experience (sales experience preferred)
• Excellent communication skills

• Competitive Base Salary with the potential to earn up to 20% to 30% extra income
• Comprehensive benefits package including:
  • Medical, dental, life, and disability insurance
  • Stock purchase plan
  • 3 week paid vacation
  • Tuition assistance
• Licensing fees covered
• Foster environment of continuous education committed to personal growth and…