Technical B2B Inside Sales Rep

Markham, Ontario, Canada | Posted on 10/16/2025

Our client is a leading global safety supplier specializing in fall protection solutions. With a strong commitment to ensuring the safety of individuals working at heights, Their company provides a comprehensive range of high-quality safety products and services worldwide. As they continue to expand operations, they are seeking a talented and motivated
Technical Inside Sales Rep
to join our team and contribute to our growth in the safety equipment industry. As an Inside Sales Account Manager, you will play a crucial role in developing and maintaining strong relationships with our valued clients. You will be responsible for managing an assigned portfolio of accounts, understanding their unique needs, and providing effective solutions from our extensive range of fall protection products.

Your primary goal will be to drive sales and meet revenue targets through excellent communication and sales strategies. This role presents an exciting opportunity for professional growth, with a clear 12-18-month plan to transition into an Outside Sales position, representing our company in a broader geographic area.

• Account Management: Build and nurture long-term relationships with existing clients, understanding their safety requirements, and identifying opportunities for upselling and cross-selling products.
• Sales Generation
  :
  Proactively reach out to potential customers, follow up on leads, and convert them into sales opportunities. Meet and exceed assigned sales quotas and targets.
• Product Knowledge: Develop a deep understanding of our fall protection product line, features, and benefits, and effectively communicate this information to clients to help them make informed decisions.
• Customer Support
  :
  Provide exceptional customer service, including handling inquiries, resolving complaints, and ensuring timely order processing and delivery.
• Market Research: Stay updated with industry trends, competitor offerings, and customer feedback to make recommendations for product improvements and new opportunities.
• Sales Reporting: Maintain accurate records of sales activities, customer interactions, and transactions in the CRM system. Generate regular reports for management review.
• Collaboration: Work closely with the sales team, marketing, and product development departments to align strategies and achieve overall business objectives.
• Continuous Learning: Actively participate in training sessions and workshops to enhance product knowledge and sales techniques, ensuring professional development and growth.

• Strong Communication
  
  Skills:
  
  Excellent verbal and written communication abilities, capable of articulating technical information in a clear and compelling manner.
• Sales
  
  Experience:
  
  Proven track record in inside sales or account management, preferably in the safety equipment industry or a related field.
• Customer-Focused:
  Passionate about delivering top-notch customer service and building lasting client relationships.
• Result-Oriented:
  Driven to achieve sales targets and motivated by measurable success.
• Adaptability:
  Able to thrive in a fast-paced, dynamic environment and readily adapt to changes in customer demands and market trends.
• Team Player:
  Collaborative, with the ability to work effectively within a team and across departments.
• Tech-Savvy:
  Comfortable using CRM software, Microsoft Office, and other relevant sales tools.
• Education:
  
  A Bachelor's degree in business, marketing, or a related field is preferred but not mandatory.

They offer a competitive salary with an attractive benefits package that includes health insurance, retirement plans, and opportunities for professional growth and advancement within the company.