Position Title:
Account Manager
Reports to:
Director of Business Development
Hours of Work: 10:30 a.m. – 3:30 p.m., Monday to Friday
Salary: $50,000
Benefits:
Health and Dental Coverage which includes Insurance (LTD, Life & ADD), HCSA and EFAP
Vacation: 2 Weeks of Vacation per year plus 8 Wellness Days
The OrganizationSentient HR aims to Empower Educators. Sentient specializes in supply staffing, temporary and full-time staff placements for the childcare industry. Sentient currently operates in the GTHA and Ottawa, serves over 500 centres, and employs over 600 childcare assistants and RECEs (our Educators). Our administrative staff actively seek opportunities to connect childcare centres to the right supply staff during times of need.
Sentient can provide supply staff on the same day a request is made by using our user-friendly website, phone, e-mail, or text message. We are also able to provide staff for planned absences and full-time positions. We recruit passionate Educators and provide ongoing professional development to engage their growth mindset. Our culture is one where we value trusted partnerships, enable growth and the ability to excel and be fully engaged.
We highly value integrity and focus on making an impact on our clients, Educators, co-workers, and communities.
We are looking for a results and goal-oriented Account Manager with a competitive mindset to meet our customer acquisition and revenue growth targets through effective inside sales. The Account Manager will be responsible for networking, developing relationships, managing prospect information in the CRM, and closing new business. This role is a hybrid position with the majority of time spent making contact via phone, video conferencing software, and e-mail.
However, travel within the Greater Toronto Area will be required to connect with childcare centres in-person on an as-needed basis, as well as travel to our Markham office for regular staff meetings.
As a trusted partner and an ambassador, the successful candidate will focus on promoting Sentient HR Services, bringing new business to Sentient, selling to childcare centres using a consultative approach. The candidate will own the full cycle, account management process to generate more demand from current clients from cold calling and outreach to close, managing the pipeline, and driving referrals in the GTHA.
The successful Account Executive will have an engaging demeanor and personality that will inspire confidence and trust in potential clients.
- Identifies and sets daily, weekly, and monthly activity goals to successfully meet or exceed quarterly and annual targets.
- Identifies and plans strategies and activities for connecting with prospects and building relationships.
- Plans, organizes (in conjunction with the Director of Business Development) and attends trade shows, conferences and virtual/in-person association meetings.
- Shares market insights, trends, and feedback on perceptions of brand and value proposition with the team.
- Develops a strong understanding of each step of the sales process and advances prospects through each stage with intentionality and commitment.
- Prepares for a prospecting call, does research, anticipates questions, asks questions, and understands the clients’ needs and the commitment or action to be followed up on.
- Effectively connects with prospects in an engaging, empathetic and people focused way using active listening and a consultative selling approach (asking questions and tailoring solutions to meet the needs of the customer).
- Effectively communicates our value proposition in a manner that resonates with the prospect while building and promoting strong,…
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