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Job Description & How to Apply Below
Become a Senior Backend Engineer with Whatnot, contributing to a next-generation Customer Support platform. Drive high-impact solutions across multiple domains in a startup atmosphere.
As a key member of the Customer Experience team, you will address a variety of complex technical issues for users. Your tasks include crafting user-focused experiences, optimizing backend systems, and driving AI automations to improve efficiency. With a proactive approach, you’ll lead the charge in transforming vague business challenges into effective technical outcomes.
Key Responsibilities:
• Develop innovative customer support experiences
• Scale backend systems for high user engagement
• Implement AI solutions for improved issue resolution
• Translate business challenges into actionable plans
• Enhance team dynamics and user satisfaction
Requirements:
• 5+ years in software engineering within high-growth startups
• Degree in Computer Science or similar field
• Backend programming skills in Python, Elixir, or Postgres
• Strong project ownership throughout development
• Creative problem-solving in dynamic environments
Shape the future of commerce at Whatnot by driving backend initiatives that connect buyers and sellers.
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Position Requirements
10+ Years
work experience
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