HR Operations Manager, Talent Development

HR Operations Manager, Talent Development & Employee Experience

Job Category: Administrative Support

Requisition Number: HROPE
003520

• Posted :
  September 2, 2026
• Full-Time
• On-site

Showing 1 location

Markham, IL 60428, USA

We are seeking an experienced HR Operations Manager to serve as a strategic HR partner to assigned companies, sites, business units, and employee populations while also acting as the enterprise subject matter expert for talent development and employee experience. This role is ideal for an HR professional who can balance day-to-day HR partnership with a passion for strengthening leadership capability, employee growth, engagement, and organizational culture.

The successful candidate will help identify opportunities, recommend enhancements, and support initiatives that improve the employee experience while driving consistency and best practices across the organization.

What You'll Do

• Serve as the primary HR partner for assigned leaders, employees, business units, companies, and locations, providing strategic and operational support across the employee lifecycle.
• Advise and coach leaders on employee relations, performance management, accountability, communication, team effectiveness, and workplace concerns.
• Partner with leaders on workforce planning, organizational effectiveness, retention strategies, succession planning, career pathing, and employee development.
• Ensure consistent application of HR policies, practices, procedures, documentation standards, and compliance requirements across assigned employee populations.
• Manage employee relations matters, including conflict resolution, investigations, corrective actions, performance concerns, complaints, and separations.
• Build strong relationships with employees and leaders to understand workplace dynamics, identify opportunities for improvement, and support a positive employee experience.
• Conduct climate assessments, employee listening activities, and organizational observations to better understand employee sentiment, workplace culture, engagement drivers, and organizational health.
• Monitor workforce data, turnover, employee relations trends, retention indicators, employee feedback, climate assessment findings, and organizational health metrics to identify risks, themes, and opportunities for improvement.
• Prepare executive summaries, site visit reports, workforce updates, and recommendations related to assigned HR responsibilities and enterprise initiatives.

Talent Development & Employee Experience

In addition to supporting assigned employee populations, this role will serve as the HR Operations team's subject matter expert for talent development and employee experience. Talent development includes performance management, development planning, leadership capability, succession planning, career growth, and career pathing. Employee experience includes engagement, recognition, culture, feedback channels, survey processes, action planning, and practices that help employees feel supported throughout the employment lifecycle.

• Support the administration, maintenance, and continuous improvement of talent development tools, resources, templates, processes, timelines, and reporting practices.
• Partner with leaders to support performance management processes, including goal setting, review cycles, calibration discussions, development planning, and manager enablement.
• Provide guidance, resources, and practical tools that help leaders facilitate effective performance, development, accountability, and career growth conversations.
• Partner with HR Operations peers and business leaders to support consistent approaches to succession planning, leadership development, career pathing, employee growth, and workforce development.
• Serve as a resource to leaders, employees, and HR partners on talent development and employee experience practices, helping identify opportunities and recommend enhancements that support employee growth, engagement, and retention.
• Support employee experience initiatives related to engagement, recognition, culture, onboarding, development, performance management, retention, and offboarding.
• Assist with employee feedback processes, surveys, climate assessments, listening strategies, action planning efforts, and follow-up activities that help translate employee feedback into meaningful action.
• Analyze workforce insights, employee feedback, climate assessment findings, and program outcomes to identify trends, provide recommendations, and support continuous…