Sales Operation Coordinator

Company Details

Berkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and a strong emphasis on analytics, we can help employers better manage their risk. We offer a broad range of products, including employer stop loss, benefit captives, provider stop loss, HMO reinsurance, and specialty accident. The key to Berkley’s success is our nimble approach to risk – our ability to quickly understand, think through, and devise a plan that addresses each client’s challenges, coupled with the strong backing of a Fortune 500 company.

Our parent company, W. R. Berkley Corporation
, is one of the largest and best managed property/casualty insurers in the United States.

This role will be based in our Marborough, MA office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The company is an equal opportunity employer.

The Sales Operations Coordinator will develop and manage various support and report functions for the sales organization. The role will provide project management leadership on priority business development related initiatives and will work closely with sales leadership in the implementation of tools and strategies to drive more sales efficiency, more production, and more consistency across captive and stop loss sales teams.

The role will also support various analytics and reporting needs of the sales team to track results, measure key metrics, and uncover opportunities for improvement. The role will be part of the Producer Relations team, reporting to the AVP of Producer Relations, and will help that team provide more value to the various efforts deployed to enhance our broker/agency relationships for our business development team.

• Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
• Internal mobility opportunities
• Visibility to senior leaders and partnership with cross functional teams
• Opportunity to impact change
• Benefits – competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401k, paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education

• Liaising between compliance, sales and marketing for sales related projects and deployment/roll‑out of new marketing items
• Pushing out sales enablement tools and supports teams in ensuring 100% utilization
• Project management for key sales initiatives including regional market analysis on competitors and health insurance trends
• Oversight, tracking and reporting of results and activities from multiple marketing campaigns by product and program
• Support various producer relations initiatives including broker bonus and compensation tracking and reporting
• Updates of all Sales KPIs, Goal Reports, and campaign results and statistics
• Data analytics on sales results, RFP activities, trends by rep, producer, regional, program, and product.
• administrator, SME, updates, tracking, training, etc.
• Sales Navigator administrator, SME, updates, tracking
• Benefit Flow administrator, SME, updates, tracking
• General event and admin support as needed
• Build out and create repository for compliance approved sales training tools, resources, content, opportunities

• College degree in Business or Communications
• 2-4 years’ experience working in a business environment.
• Experience in sales environment preferred
• Understanding of business analytics concepts
• Proficiency in math required
• Proven Word, Excel and PowerPoint skills
• Must be system savvy- willing and able to learn new technology
• Ability to multi-task, shift between tasks quickly and adapt to changing priorities
• Strong interpersonal and communication skills
• Proactive, self‑motivated person who can work with limited oversight

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include:

• Base Salary Range: $50,000 - $60,000
• Benefits:
  Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit‑Sharing plans.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship not Offered for this Role