Senior Product Manager, Validation Services

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life‑saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients.

Take your next step to an altogether life‑changing career. Learn about the Danaher Business System which makes everything possible.

The Senior Product Manager, Validation Services is responsible for shaping global services portfolio that helps life‑sciences customers generate the evidence needed to adopt and use Cytiva Filtration solutions with confidence. The role converts customer, market, technical, operatational, and financial evidence into portfolio strategy, lifecyle decisions, differentiated offers, and commercial actions that improve customer outcomes and create value across the broader Filtration portfolio.

This position reports to the Senior Director, Filtration Customer Success Portfolio, and is part of the Filtration Customer Success team located in Marlborough, Massachusetts. This will be an onsite role.

• Generate customer and market evidence: lead voice‑of‑customer research, workflow observation, win/loss analysis, usage analysis, and market assessment across regions; convert the findings into recommendations that improve adoption and confident use of Cytiva Filtration solutions
• Set portfolio strategy and lifecycle priorities:
  Develop the roadmap, size and compare opportunities, and recommend where to invest, test, scale, maintain, partner, defer, or retire offerings so resources are focused on the highest‑value customer and business needs.
• Translate customer needs and technical capabilities into differentiated offers:
  Define value propositions, service packages, positioning, launch plans, and commercial tools that support Validation Services adoption and value creation across the broader Filtration portfolio.
• Own business cases and portfolio economics:
  Develop forecasts and recommendations for pricing, packaging, discounts, and free‑of‑charge service decsisions while evaluating customer value, revenue, margin, cost‑to‑serve, capacity, quality, and resource trade‑offs.
• Drive cross functional execution and continuous improvement:
  Work with commercial, operations, project management, quality, R&D, finance, Filtration product management, and customer‑facing technical teams to establish milestones, owners, risks, dependencies, and performance measures that protect claims, timelines, customer commitments, and sustained improvement through DBS/Lean methods.

• Bachelor’s degree in business, marketing, life sciences, engineering, or a related field, or an equivalent combination of education and relevant experience.
• 10+ years of progressive experience in product management, product marketing, or adjacent commercial roles, including at least 7 years with direct product‑management accountability for strategy, lifecycle management, commercialization, and business performance.
• Experience leading product‑line…