Medical Assistant – Marlborough

Bring care, clinical precision, and empathy to every patient interaction

At WHCMA, a patient’s visit is more than just an appointment. It’s an opportunity to provide comprehensive care and support to women at every stage of life. We’re looking for a Certified or Registered Medical Assistant who brings sharp clinical judgment, thorough organization, and genuine warmth to our practice, ensuring every patient feels seen, heard, and meticulously cared for.

If you are a certified or registered professional who thrives in a fast-paced environment and possesses a high level of empathy and sensitivity, we would love to have you on our clinical team.

As a Medical Assistant, you will play a vital role in both direct and indirect patient care under the supervision of the Clinical Manager or Practice Manager. You will ensure smooth clinical operations and make each patient’s visit as comfortable and efficient as possible. Your day‑to‑day responsibilities will include:

• Escort patients to exam rooms, interview patients, measure vital signs (including weight, blood pressure, pulse, temperature), and accurately and thoroughly document all information in the patient’s electronic medical record.
• Assist physicians and midwives directly during examinations and procedures within the exam rooms.
• Perform basic laboratory testing, such as urine dipsticks and pregnancy tests.
• Give clear instructions and medical guidance to patients as directed by our physicians or midwives.
• Take telephone messages and provide timely feedback and answers to patient, physician, and pharmacy calls under the instruction of physicians and midwives.
• Triage and process messages from patients to physicians, and schedule appointments appropriately based on clinical needs.
• Keep exam rooms fully stocked with adequate medical supplies, maintain clinical instruments, and perform sterilization as required.
• Maintain all required logs and clinical checks (including refrigerator temperatures, emergency medications, expired medications, and cold sterilization fluid changes).
• Travel between our practice offices as necessary or required to support the clinical team.

You’ll thrive in this role if you have:

• Current certification or registration as a Medical Assistant (required).
• Both a high school diploma or GED (required).
• Strong English communication skills, both written and verbal.
• One year of medical experience in a physician’s office, clinic, or hospital preferred; prior OB/GYN experience is an asset.
• Careful listening skills, critical thinking, and sharp clinical judgment.
• A high level of sensitivity, empathy, professionalism, and strict commitment to patient confidentiality.
• An extremely organized and focused mindset with the demonstrated ability to work in a fast-paced medical office.
• Computer proficiency and comfort navigating electronic health platforms.
• Knowledge of basic medical terminology and arithmetic.
• The ability to establish and maintain cordial working relationships with patients, medical staff, and co‑workers, treating everyone with dignity and respect.

• Schedule: Full-time, 40 hours per week
• Hours: Monday through Friday, 8:30am to 5:00pm
• Join an established, respected practice. WHCMA is a long‑standing OB‑GYN group with offices across Central Massachusetts and a dedicated team that has worked together for years.
• Do meaningful, patient‑centered work. We’re known for our caring, experienced staff and comprehensive care for women at every stage of life. Your presence in the exam room helps shape that clinical experience.
• Grow with a practice built for the future. As part of the Women’s Health Connecticut network, WHCMA offers the stability of a larger organization with the supportive feel of a local practice.

328 Shrewsbury Street, Suite 100
Worcester, MA 01604

118 Main Street, Suite 1
Sturbridge, MA 01566