Cleared Desktop Support in Marlborough, MA

Cleared Desktop Support in Marlborough, MA

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Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Marlborough, MA. In this role you would be a part of our growing relationship with a great client and have responsibilities in Desktop Support such as:

• Provide Workstation Software Break Fix support
• IMAC – PC Install, Moves, Adds and Changes
• Image Loads
• Asset Recovery and Asset Tagging
• Printer Support
• Client Center (Tech Bar) Support
• IT Service Management Updates
• Other Client Support duties needed to maintain Workstation operations and customer satisfaction

• Minimum 5 years of working experience in Desktop Support
• Knowledge of PC Imaging
• Experience with change management and incident management
• Experience with tools such as Service Now, Bomgar, Lap Link and Secure Disk Wipe

• Certified Dell Technician
• Expertise in Inventory Control

• Must be within driving distance of Marlborough, MA and willing to work onsite
• Must possess an active U.S. Government Secret Security Clearance or above
• Must be U.S. citizen (due to government contract)
• Must be able to lift up to 40 lbs
• Must be able to stand or walk for extended periods of time
• Must be able to walk up and down stairs or ramps
• Must be able to kneel and work under desks or in confined spaces
• Must comply with drug testing requirements per VSO policy

• You are an excellent communicator in writing and speaking.
• You can work independently but value teamwork.
• You have strong problem-solving skills.
• You seek a job with regular performance appraisals and career advancement.
• You want a community of virtue-centered co-workers and clients.

As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.

VSO is a hybrid cloud and managed services consulting firm. We partner with IT services leaders such as AWS, IBM, Microsoft and others to provide our customers with optimal support. We also offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, visit

$20.00/hr - $30.00/hr

Mid-Senior level

Full-time

Health Care Provider

IT Services and IT Consulting

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