Senior Manager, Data Analytics

Overview

Senior Manager, Data Analytics – Quality & Regulatory Affairs at Quest Diagnostics. Reporting to the Director, Program Management QA/RA, this role leads the development, management, and execution of an analytics strategy in support of the QA/RA function. The position establishes ongoing processes for collecting and transforming data into strategic insights that support risk management, regulatory compliance, operational excellence, and governance reporting.

This is a highly visible role responsible for preparing content, insights, and reports for Board of Directors meetings and executive-level engagements.

Preferred location
:
Candidates residing near major labs (Pittsburgh, Houston, Lenexa, Marlborough, Dallas, Wooddale, Tampa, Chantilly).

Work Schedule:

Hybrid (3 days onsite, 2 days remote).

Internal Grade: 51. Preference given to candidates with regulated healthcare, life sciences, or diagnostics backgrounds. No sponsorship available.

Pay Range: $106,200 - $149,000 per year. Salary offers based on skills, training, experience, education, certifications, and market/organizational factors. Eligible for annual performance bonus where applicable.

Benefits information and eligibility depend on part-time/full-time status and may include medical, dental, vision, FSAs, supplemental plans, 401(k) with company match, ESPP, life and disability insurance, wellness programs, educational assistance, PTO/Health Time, and other incentive plans.

• Design and maintain the QA/RA data analytics roadmap aligned with business objectives.
• Lead the development of dashboards, scorecards, and automated reports to track quality, regulatory, and compliance KPIs.
• Partner with IT and enterprise analytics teams to ensure data integrity, standardization, and scalability across platforms.

• Design, validate, and deliver high-impact visualizations and insights for Board materials, executive summaries, and quarterly business reviews.
• Ensure analytical rigor and compliance in data presented to governance bodies.
• Collaborate with Regulatory Affairs, Legal, Compliance, and Enterprise Risk Management to align data reporting with internal and external standards.

• Apply statistical and predictive analytics to identify trends, risks, and opportunities across quality and regulatory operations (e.g., CAPA trends, audit findings, inspection readiness).
• Enable proactive decision-making through scenario modeling, root cause analysis, and risk-based prioritization.
• Provide strategic insights that inform QRA planning, operational initiatives, and performance improvement.
• Drive automation of data reporting to reduce costs, improve customer experience, and enhance data quality.

• Serve as a trusted advisor to QRA leadership, offering analytics expertise to drive quality and compliance decisions.
• Partner cross-functionally with Laboratory Operations, R&D, Clinical Affairs, and Corporate Functions to integrate analytics into key business processes.

• 8+ years of experience in data analytics, with at least 3 years in a regulated healthcare, life sciences, or diagnostics environment.
• 3+ years of experience preparing data-driven materials for governance, including Board of Directors or executive-level audiences.

• Experience in Quality and Regulatory Affairs within the diagnostics, medical devices, or laboratory services industry.
• Experience working with artificial intelligence (AI).
• Working knowledge of enterprise systems such as Master Control, SAP, Veeva, Medialab, Smartsolve, etc.

• Familiarity with GxP, FDA, CLIA, and other relevant regulatory frameworks.

• Proficient with SQL, Python, or R for data transformation and analysis.
• Proficient in data visualization and BI tools (Tableau, Power BI, Looker).
• Certified Analytics Professional, ASQ, RAC.

Bachelor’s Degree (Required)

Quest Diagnostics honors our service members and encourages veterans to apply. Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.