R&D Sample Logistics Coordinator

Position Summary

The R&D Sample Logistics Coordinator supports the efficient and compliant movement of R&D materials and samples across a global organization. This role manages logistics systems and resources, partners with cross-functional teams to support import/export and transportation compliance, troubleshoots shipment and customs issues, and uses data to identify opportunities for continuous improvement.

The ideal candidate is highly organized, detail-oriented, and comfortable working across logistics, regulatory, technical, and business teams in a fast-paced environment.

This is a 100% onsite role that will report into our Marlborough, MA facility. Candidates who currently live within a commutable distance to this location will be given priority.

Please note:

This position does not offer sponsorship now or in the futu re.

What You’ll Do

• Manage access to R&D logistics tools, systems, and resources, including onboarding new ship-from locations and Dangerous Goods Certified contacts.
• Partner with internal subject matter experts to coordinate system access, role training, and country-specific procedure updates.
• Monitor regulatory changes and assess potential impacts to safety data sheets, labeling, sample shipments, and logistics processes.
• Coordinate procedure and Power Apps updates, including testing, validation, implementation, and communication.
• Troubleshoot shipping, workflow, Power Apps, customs, and clearance issues in partnership with application support teams, local shippers, and other stakeholders.
• Provide guidance on logistics requirements, risk considerations, non-conformances, and process updates to help R&D projects move forward efficiently.
• Coordinate third-party labeling support, licensing renewals, new country requirements, and regulatory changes.
• Analyze RSSDS and shipping-request data, track cycle times and key metrics, and communicate performance insights to partners and business leaders.
• Identify and implement continuous-improvement opportunities based on data, operational needs, and user feedback.

What We’re Looking For

Required Qualifications

• 2+ years of experience in logistics, transportation, supply chain, or a related field.
• Experience coordinating shipments, carriers, freight movements, or related logistics activities.
• Experience working with carriers, freight forwarders, customs brokers, and/or third-party logistics providers (3PLs).
• Knowledge of SAP data structures, functionality, and navigation.
• Strong Microsoft Office skills, including Excel, Word, and PowerPoint.
• Basic understanding of product stewardship, hazard communication, transportation regulations, import/export controls, and labeling requirements.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to analyze and communicate key performance metrics.
• Strong written and verbal communication skills with the ability to collaborate across functions.
• Excellent attention to detail and accuracy in documentation and data management.
• Ability to manage multiple priorities and drive work through completion.
• Self-motivated, resourceful, responsive, and client-focused.

Preferred Qualifications

• Associate’s or Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
• Experience supporting logistics within an R&D, technical, manufacturing, chemical, or regulated environment.
• Experience with Microsoft Power Apps or workflow-based applications.
• Experience supporting international shipments, customs clearance, dangerous goods, or country-specific import/export requirements.
• Experience using operational data and customer or user feedback to support continuous improvement initiatives.