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Head of Frontline & Training

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: First Tech Federal Credit Union
Apprenticeship/Internship position
Listed on 2026-10-07
Job specializations:
  • Management
    Regulatory Compliance Specialist, Banking & Finance
Salary/Wage Range or Industry Benchmark: 164000 - 197000 USD Yearly USD 164000.00 197000.00 YEAR
Job Description & How to Apply Below
Position: Head of Frontline Experience & Training

First Tech Federal Credit Union is seeking a senior leader to design and drive enterprise learning and capability-building for frontline teams. You will align training, quality, knowledge, and career development with organizational priorities and member experience goals.

You’ll partner with Operations, Experience, Compliance, and Product to deliver scalable programs, measure impact, and accelerate workforce readiness while maintaining regulatory alignment and risk controls.

This is a great opportunity to take on the Head of Frontline Experience & Training role at First Tech Federal Credit Union.

Join First Tech Federal Credit Union and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Head of Frontline Experience & Training role at First Tech Federal Credit Union, based in Marlborough, MA, United States.

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