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Senior Manager, Member Experience & Programs

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: First Tech Federal Credit Union
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 117000 - 140000 USD Yearly USD 117000.00 140000.00 YEAR
Job Description & How to Apply Below

First Tech Federal Credit Union seeks a senior leader to drive member experience programs across channels and touchpoints. You will translate organizational objectives into operational strategies, lead managers, and ensure alignment with business priorities to improve satisfaction and engagement.

You will set priorities, monitor performance, and partner with multiple teams to optimize processes, digital experiences, and communications, delivering measurable business outcomes in a hybrid

For the Senior Manager, Member Experience & Programs position at First Tech Federal Credit Union, we are reviewing applications now.

The position is based in Marlborough, MA, United States.

This opportunity is part of our work in Finance, Management & Operations.

The advertised compensation is 117..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements
10+ Years work experience
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