Loyalty and Rewards Manager

A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

• * Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• * Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• * Generous Paid Time Off:
  Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• * Flexible and Affordable
  
  Health Benefits:
  
  Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• * 401(k) Retirement Savings Plan:
  Build your financial future with a company match (available to team members 18 and older).*
• * Employee Stock Purchase Plan:
  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*
• * * Eligibility requirements vary by position.

The Rewards and Loyalty Manager will develop strategies that optimize member lifetime value, premium tier economics, renewal performance and overall membership profitability. While overseeing the execution, and optimization of BJ's Club+ and cobrand credit card acquisition programs across in-club, digital, direct marketing, and partner channels. Working across BJ's teams and external partners, this role will translate business objectives and member insights into campaigns that increase premium-tier penetration, improve conversion, and deliver profitable growth.

Develop strategies that grow the Club+ and cobrand program across more than 270+ clubs and digital channels, including prescreen, instant-credit, new-club, field incentive, and multi-channel upgrade programs. Maintain strong business insights and identify growth opportunities to improve ROI and premium tier growth acceleration through new channels and partnerships. Own digital acquisition and upgrade journeys across BJ's website, mobile app, email, paid media, and partner channels;

work with Product, Technology, and Analytics to improve funnel conversion and the member experience. Set acquisition forecasts and channel goals that balance premium-tier and cobrand growth with cost efficiency, member quality, and long-term value. Lead campaigns from inception to execution. Responsibilities include managing the creative process, audience and segmentation, offer development, approvals, quality assurance, deployment, field communications, and post-campaign evaluation.

Manage a test-and-learn roadmap across audiences, offers, messaging, creative, and placements; translating member insights into business recommendations. Measure acquisition volume, upgrades, conversion, cost per acquisition, incremental lift, return on investment, and available renewal-quality indicators; translate results into executive-ready recommendations. Manage BJ's, JMIF, and Mastercard JDF budgets, including planning, forecasting, allocation recommendations, approvals, invoicing, accruals, reconciliation, and variance reporting. Serve as the day-to-day acquisition lead with external partnership aligning plans, funding, deliverables, performance expectations, and issue…