Global Safety and Security Center Operator

Global Safety and Security Center Operator The TJX Companies, Inc. provided pay range

This range is provided by The TJX Companies, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.25/hr - $27.10/hr

Direct message the job poster from The TJX Companies, Inc.

Talent Acquisition Partner @ The TJX Companies, Inc. | MBA

The Opportunity:
Contribute To The Growth Of Your Career.

Responsible for protecting the Associates, assets and brands of TJX US by monitoring US facilities and responding to incidents as they occur. This monitoring will take place 24 hours per day, seven days per week. The ability to work nights, weekends and public holidays is essential. This is a role that requires a hands‑on and agile approach to learning new skills and keeping up with technology.

• Effective and accurate management and prioritization of alarm activations across a variety of platforms in accordance with procedure across the TJX US facilities
• Responsible for all control room operations, including CCTV review.
• Ensure that all incidents are dealt with, logged and communicated in accordance with procedures
• Provide operational support to the GIS SOC Specialists, Supervisors, or appropriate Managers
• Support major incident command, control and crisis management and provide recommendations.
• Knowledge of how to use security and fire alarm systems
• Must be able to be contacted while on shift
• Be open and willing to undertake new training across GIS SOC functions. This may require an adjustment in scheduling to business needs

• Bachelor's degree or 1-4 years of experience in lieu of degree
• Working experience with Incident Management and Change Management
• Prior experience in Operations or a fast‑paced, high‑stress environment with the requirement to resolve multiple interruption‑driven priorities simultaneously.
• Troubleshooting experience
• Self‑motivated and can work both independently and within a team in our 24/7 Operations Center; available for off hours shift coverage and be able to take ownership of technical issues in the role of Incident Commander
• Accountability and Trust
• Unquestionable integrity and ethic

• Entry level

• Full-time

• Customer Service

• Retail