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SRE Operation Lead

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-10-16
Job specializations:
  • Software Development
    DevOps, Backend Developer
Salary/Wage Range or Industry Benchmark: 100000 - 120000 USD Yearly USD 100000.00 120000.00 YEAR
Job Description & How to Apply Below
  • Strong programming background in Java/Spring Boot and/or .NET
  • REST APIs and Microservices
  • SQL and database troubleshooting
  • Git/source control
  • Application and production debugging
  • Monitoring/observability tools
  • Automation and self-healing implementation
  • Strong RCA/problem-solving capability
Must Have Technical/Functional Skills
  • Strong Python and/or Shell scripting
  • Strong programming background in Java/Spring Boot and/or .NET
  • REST APIs and Microservices
  • SQL and database troubleshooting
  • Git/source control
  • CI/CD pipelines
  • Application and production debugging
  • Log analysis
  • Monitoring/observability tools
  • Linux/Unix
  • Automation and self-healing implementation
  • Strong RCA/problem-solving capability
Good to Have
  • New Relic
  • Splunk/Scalyr
  • Docker/Kubernetes
  • Azure or AWS
  • Jenkins/Azure Dev Ops
  • Service Now
  • API Gateway/API Connect
  • Messaging technologies such as Kafka/RabbitMQ/Service Bus
Roles & Responsibilities Production Troubleshooting & RCA
  • Troubleshoot production issues across UI, APIs, microservices, application, database and infrastructure layers.
  • Analyze logs, application errors, API failures, latency and service dependencies.
  • Perform code-level debugging to identify root causes rather than limiting investigation to monitoring/log analysis.
  • Develop permanent engineering fixes for recurring production problems.
  • Reduce MTTR through automation and faster root-cause identification.
  • Client’s current SRE direction specifically emphasizes improved RCA, impact analysis, anomaly detection and faster incident resolution
Automation & Self-Healing
  • Rapidly develop Python/Shell/Power Shell or application-level automation scripts for repetitive SRE activities.
  • Build self-healing and auto-remediation solutions for known production failure scenarios.
  • Automate recurring operational runbooks and SOPs.
  • Develop automated health checks and post-deployment validation.
  • Identify repetitive manual activities and convert them into zero/minimal-touch automation.
  • Integrate monitoring alerts with automated remediation where applicable.
  • This directly aligns with client’s documented SRE focus on self-healing systems, auto-remediation scripts, workflow automation, automated platform health checks and automation of recurring SOPs
Microservices & Full-Stack Engineering
  • Strong ability to understand microservices architecture and service-to-service interactions.
  • Debug REST APIs and distributed application flows.
  • Ability to navigate unfamiliar codebases and quickly understand application behavior.
  • Troubleshoot issues across frontend, backend, middleware and data layers.
  • Understand containerized applications and distributed systems.
  • Make application/code/configuration fixes when required instead of depending entirely on development teams.
TCS Employee Benefits Summary
  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage:
    Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
  • Family Support:
    Maternal & Parental Leaves.
  • Insurance Options:
    Aut& Home Insurance, Identity Theft Protection.
  • Convenience & Professional Growth:
    Commuter Benefits & Certification & Training Reimbursement.
  • Time Off:
    Vacation, Time Off, Sick Leave & Holidays.
  • Legal & Financial Assistance:
    Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range-$100,000-$120,000 a year
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