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Backhaul & Dispatch Coordinator

Job in Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: BJ's Wholesale Club, Inc.
Full Time position
Listed on 2026-01-10
Job specializations:
  • Transportation
    Transportation Logistics, Transportation Manager, Dispatcher, Fleet Manager
Job Description & How to Apply Below
Backhaul & Dispatch Coordinator page is loaded## Backhaul & Dispatch Coordinator locations:
Transportation DC Rocky Hill, CT #0769time type:
Full time posted on:
Posted Todayjob requisition :
R225240
** A World-Class Team
** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.
** Why You’ll Love Working at BJ’s
** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.
** Here’s just some of what you can look forward to:**
* ** Weekly Pay:
** Get paid every week so that you can manage your money on your terms.
* ** Free BJ’s Memberships:
** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
* ** Generous Paid Time Off:
** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
* ** Flexible and Affordable

Health Benefits:

** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
* ** 401(k) Retirement Savings Plan:
** Build your financial future with a company match (available to team members 18 and older).
* ** Employee Stock Purchase Plan:
** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.  Eligibility requirements vary by position.
** Rate of Pay
** Starting at $24.00 plus additional pay for relevant work experience.
** Working Hours
** Monday - Friday, 10am - 6pm.

Job Summary:

The Backhaul & Dispatch Coordinator is responsible for coordinating daily transportation operations, including dispatching drivers, managing backhaul opportunities, monitoring hours of service, and ensuring on-time, safe, and cost-effective delivery of freight. This role serves as a primary point of contact for drivers, customers, vendors, and internal partners while maintaining accurate records and supporting compliance, safety, and customer service standards.

Job Responsibilities:

• Utilize routing and dispatch systems to efficiently plan and execute inbound, outbound, and backhaul movements
• Dispatch trucks and prepare daily driver and equipment schedules
• Act as a primary point of contact for drivers, responding to inquiries related to breakdowns, directions, scheduling changes, and delivery discrepancies
• Monitor drivers’ Hours of Service (HOS) to prevent DOT violations and support regulatory compliance
• Adjust delivery and backhaul assignments to accommodate late trucks, breakdowns, substitute drivers, or other operational changes
• Generate revenue through effective backhaul planning and execution
• Monitor load status, temperature (when applicable), and on-time performance, providing timely updates to customers and vendors
• Build, update, and maintain inbound and outbound orders in the transportation management system (TMS)
• Maintain accurate driver, load, equipment, contact, and service records within dispatch systems
• Contact customers, carriers, and vendors regarding appointments, scheduling changes, and service updates
• Interface with third-party transportation providers to procure services and monitor load progress
• Promote driver safety and report incidents, accidents, and breakdowns promptly to leadership
• Assist with accident documentation and workers’ compensation reporting as needed
• Review, track, and resolve department expenses, invoices, and financial discrepancies
• Maintain dispatch, backhaul, payroll, financial, and compliance files in accordance with retention requirements
• Provide professional, courteous, and effective communication with drivers, customers, vendors, and internal partners
• Perform all duties safely and complete additional responsibilities as assigned

Experience and Qualifications:

●…
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