Order Management Executive

Overview

The Procurement department is responsible for processing all customer orders while maintaining high standards of accuracy. This role is part of the Support Team, providing day‑to‑day assistance to a busy Procurement and Sales team.

• Invoice order confirmations received in the inbox related to multinational orders.
• Manage the multinational backlog of orders, liaising with international suppliers on ETA and delivery dates.
• Work with distribution and purchasers on order queries.
• Provide proof of delivery (PODs) and ETAs on request.
• Source goods to complete orders.
• Maintain a busy shared Outlook inbox.
• Chase suppliers for outstanding orders and keep customers informed of order status.

• Excellent organisational skills and attention to detail.
• Ability to multi‑task and work well under pressure.
• Strong communication skills.
• Good working knowledge of Microsoft Outlook and Excel.
• Excellent literacy and numeracy skills.

• Hybrid work: 3 days in the office, 2 days from home.
• Flexible start and finish times during the day.
• Flexibility around school pick‑up and drop‑offs.

If you have a disability or neurodiversity, we can provide support or adjustments throughout the recruitment process. All information shared will be treated confidentially.