Orchard IT Business Platforms Manager

Orchard IT Business Platforms Manager

Hammersmith, UK (hybrid)

You will be responsible for end-to-end delivery of enterprise projects and full lifecycle management of business-critical applications, while also overseeing IT governance, vendor and contract management, quality systems, and global operational support across a regulated environment. This role serves as an IT Business Partner and application owner, coordinating across Quality, Regulatory, Finance, and Business teams, supporting both strategic initiatives and day-to-day operational continuity.

Key Responsibilities:

• Serve as primary business partner and application owner for assigned applications, currently:
  Veeva Vault, Net Suite, Box Enterprise (including Box Relay and Box Shuttle), Bio Render, Smartsheet, Trello, Amici
• Act as IT SME for Change Control Review Board
• Own IT contract portfolio, including Application renewals, Vendor negotiations, Cost management and optimisation
• Lead end-to-end delivery of cross-functional projects across business operations, regulatory, and enterprise technology initiatives
• Oversee global website management and support
• Develop, maintain, and manage training materials and programs
• Support user adoption, onboarding, and compliance training across systems
• Provide ongoing operational support across enterprise systems and business processes

Position Requirements

• University degree in computer science, information systems, business systems, data management, or a related discipline
• Relevant experience in IT business partnering, enterprise application management, project delivery, or business systems support within a regulated environment
• Experience managing business-critical applications
• Experience delivering cross-functional IT projects, managing plans, risks, dependencies, stakeholders, and communications
• Strong business engagement skills, with experience working across Quality, Regulatory, Finance, and operational business teams
• Understanding of IT governance, change control, documentation, validation-aligned processes, and compliance expectations across GxP and non-GxP systems

Kyowa Kirin International is an equal opportunities employer.