Orchard IT Business Platforms Manager

Overview

Orchard IT Business Platforms Manager

at Kyowa Kirin International plc

Hammersmith, UK (hybrid)

At Kyowa Kirin International (KKI), our purpose is to make people smile. This means more than drug discovery and development; it is about embedding care into everything we do to make a difference every day for those that need it most. We’re an inclusive pharmaceutical company that takes time to understand what really matters to our patients, their families, and their healthcare professionals, helping our people to take bold actions that deliver life‑changing solutions sooner.

Our culture is rooted in our values:
Teamwork, Commitment to Life, Innovation, and Integrity. They help us to push boundaries to deliver extraordinary impact and make KKI a brilliant place to work.

You will be responsible for end-to-end delivery of enterprise projects and full lifecycle management of business‑critical applications, while also overseeing IT governance, vendor and contract management, quality systems, and global operational support across a regulated environment. This role serves as an IT Business Partner and application owner, coordinating across Quality, Regulatory, Finance, and Business teams, supporting both strategic initiatives and day‑to‑day operational continuity.

• Serve as primary business partner and application owner for assigned applications, currently:
  Veeva Vault, Net Suite, Box Enterprise (including Box Relay and Box Shuttle), Bio Render, Smartsheet, Trello, Amici
• Act as IT SME for Change Control Review Board
• Own IT contract portfolio, including:
  Application renewals, Vendor negotiations, Cost management and optimisation
• Lead end-to-end delivery of cross‑functional projects across business operations, regulatory, and enterprise technology initiatives
• Oversee global website management and support
• Develop, maintain, and manage training materials and programs
• Support user adoption, onboarding, and compliance training across systems
• Provide ongoing operational support across enterprise systems and business processes

• University degree in computer science, information systems, business systems, data management, or a related discipline
• Relevant experience in IT business partnering, enterprise application management, project delivery, or business systems support within a regulated environment
• Experience managing business‑critical applications
• Experience delivering cross‑functional IT projects, managing plans, risks, dependencies, stakeholders, and communications
• Strong business engagement skills, with experience working across Quality, Regulatory, Finance, and operational business teams
• Understanding of IT governance, change control, documentation, validation‑aligned processes, and compliance expectations across GxP and non‑GxP systems

Kyowa Kirin International is an equal opportunities employer.